The Companion Mini Program is mainly designed for empty nest elderly, busy young people, young children, and those with physical disabilities to place orders online and seek professional medical accompaniment. Companion staff accept orders online and provide professional medical accompaniment services offline for patients. So what are the functions of the accompanying consultation mini program?
Accompanying function display:
[User Side]:
1. Pre appointment number: You can directly select a hospital online, fill in personal information, and complete the appointment registration function.
2. Auxiliary consultation: For customers who are unable to seek medical treatment on-site, patients can fill in their personal information online, choose the hospital and department they want to visit, make online payments, and have their accompanying staff complete the order. The accompanying staff will then send the doctor’s diagnosis to the patient.
3. Delivery of results: This service is provided for patients who are unable to receive results after medical treatment. After filling in personal information such as the hospital, department, and personal address, the accompanying staff will deliver the collected results to the patient’s home by courier according to the time and location.
4. Purchasing drugs on behalf of patients: Patients submit information, and the accompanying physician purchases drugs from designated hospitals based on the information submitted by the patient, and delivers them to the patient’s home by express delivery.
5. Full accompany consultation: For customers with mobility difficulties or special needs, VIP, regular, advanced and other full accompany consultation services are provided.
6. Invite friends: Users can share the accompanying consultation mini program with other WeChat friends, WeChat groups, Moments, etc. Friends can receive a referral coupon function when placing an order. Secondary distribution.
7. Other functions: address management, service terms, privacy agreement, patient management, employee entrance, etc.
[Companion end]:
1. Reception Hall: You can accept orders based on the area you are accompanying for consultation.
2. Order management: All orders, ongoing orders, completed orders, and cancelled orders.
3. Personal Center: You can choose between online status: online or offline.
4. Service area: Select the area that can be served.
5. Other functions: withdrawal, number of people served, comprehensive rating, etc.