frequently asked questions

Software is bought off the shelf, cheaper and better to use

What is the shipping method?

1. Automatic: After taking the picture, click on the (download) link to download it; 2. Manual: After placing the order, you can contact the seller to distribute it or contact the official to find the developer to ship it.

How long is the trading cycle?

1. Default transaction cycle for source code: Manually shipping goods takes 1-3 days, and the user’s payment amount will be guaranteed by the platform until the transaction is completed or released within 3-7 days. In case of disputes, the payment amount will be extended indefinitely until the dispute is resolved or refunded!;

Can I get a refund?

1. Description: The source code description (including title) is inconsistent with the actual source code (e.g. wrong product);
2. Demo: When there is a demo site, it is less than 95% consistent with the actual source code (except for significant statements such as “not guaranteed to be exactly the same, with the possibility of changes” in the description);
3. Delivery: No reason for refund if not shipped;
4. Installation: Free source code for installation services provided but not fulfilled by the seller;
5. Charges: Prices are inflated and additional fees are charged (except for those explicitly stated in the description or agreed upon by both parties before the transaction);
6. Other: such as hard routine quality issues, bugs, etc.
Note: If any of the above conditions are verified, refunds are supported, except when the seller actively resolves the issue.

precautions

1. Seven Claws will permanently archive the process of transactions and snapshots of traded goods between both parties to ensure the authenticity, effectiveness, and security of the transaction!
2. Seven Claws cannot guarantee the merchant’s commitment after transactions such as “permanent package updates” and “permanent technical support”. Please verify on your own;
3. When there are both website and image demonstrations in the source code, and the website and image demonstrations are inconsistent, the image demonstration is assumed to be the basis for dispute judgment (except for special statements or agreements);
4. Without any legitimate basis for refund, statements such as’ once sold, refunds are not supported ‘written on the product are considered invalid;
5. The transaction content agreed upon by both parties on QQ before the purchase can also serve as the basis for dispute judgment (in case of conflict between agreement and description, the agreement shall prevail);
6. As chat records can serve as a basis for dispute resolution, when contacting each other, only communicate with the QQ and phone numbers left by the other party on Qizhuo to prevent the other party from denying their self commitment.
7. Although the probability of disputes arising from transactions is small, it is important to keep important information such as chat records, mobile phone messages, etc. to prevent disputes and facilitate quick resolution by Seven Claws.

Seven Claw Declaration

1. As a third-party intermediary platform, Qizhuo ensures the safety of transactions and the rights of both buyers and sellers based on the transaction contract (product description, pre agreed content);
2. Any consequences arising from non platform online transactions are not related to Qizhuo; Regardless of the reason why the seller requests offline transactions, please contact the management for reporting.