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1. Wanyue escort system and product introduction
Wanyue escort system is committed to empowering the informatization of medical services, building a bridge between patients and doctors, and making medical treatment intelligent and convenient. Built-in: full accompaniment, appointment registration, queuing for inspection, payment agency, drug pick-up and delivery, errands to home, VIP service and other functions, so that users can enjoy the most professional hospital medical assistance services.
2. Introduction to the core functions of Wanyue escort system
Full accompaniment: users can place an order with one click, and the accompanying time can be freely selected, accompanied throughout the process, safe and reliable.
Appointment and registration: manual queuing and registration, online advance appointment, covering major hospitals across the country, convenient and fast, saving time and effort.
Queuing for inspection: appointment time, exclusive customer service and accompanying personnel throughout the service.
Payment agency: no need to wait for a long time in the hospital, the staff will help after the order is placed, saving time, worry and effort.
Buy medicine and pick up and deliver: fill in the requirements after placing the order, and the “errand” personnel will handle the whole process.
Errands to home: Order online and say goodbye to the cumbersome medical process, including a variety of errand services.
VIP service: Exclusive customization for members to enjoy more intimate and advanced services.
3. List of Wanyue escort system and process
1. Pre-diagnosis consultation
The user communicates with the pre-consultation consultant in advance to understand the content, service process, charging standard and whether the patient has been registered, the specific medical history and treatment needs of the patient, and confirms the time and location of the hospital for the consultation.
2. Pre-diagnosis preparation
Determine the hospital and department for consultation, plan the registration time, and mail us paper medical records, image reports, treatment records, disease descriptions, ID cards and other materials in advance.
3. Patient’s medical record materials
(1) Paper medical record materials (2) Imaging report (3) Treatment record (4) Description of the condition (required, template provided)
4. Consultation service
[Pre-diagnosis inquiry, file and number, pay fees, wait in line, ask for consultation, communicate with doctors, take medicines, interpret doctor’s orders, and return items.] 】
On the day of the visit, the escort arrives at the hospital in advance with the patient’s medical record materials to queue up for the consultation, and after seeing the doctor, all the patient’s medical record materials are shown to the doctor, and the patient’s paper condition description is carefully read by the doctor to understand the patient’s specific condition, and the escort records the doctor’s instructions throughout the recording. After that, the recording of the interview and the diagnosis results will be fed back to the family members and the patient’s medical records and diagnosis results will be mailed to the designated address.
Fourth, Wanyue escort system, multi-terminal interconnection
1. Client
Users place orders through the escort APP, and a variety of common functions meet all needs. Built-in escort information, independent choice, until satisfied. It comes with a variety of safe and fast payment methods, bringing customers a superior experience.
2. Employee side
Escorts can set their online status on their homepage to facilitate the management of order time, display their service number, comprehensive score, balance and service area, etc. When you go to the hospital to see a doctor, you can make an appointment for the escort service in advance, and the escort staff will quickly provide you with relevant services. Employees can withdraw the balance in their account.
3. Operation
The operator can view the system background, operation records, order status, account details, customer information, escort information, withdrawal records, etc. through the operation side, and know the operation status clearly.
4. Official account
Follow the official account to understand the dynamics of the operator in real time and get new information about the escort.
5. Mini Program
Relying on a large number of user groups on WeChat, it solves problems such as difficulty in APP promotion. Realize WeChat applet direct appointment escort service.
Fifth, Wanyue escort system and product advantages
1. A variety of solutions
Applicable to a variety of needs and different scenarios to achieve “more than accompaniment”: the system mode also supports other types of O2O errand management, such as purchasing, agency, errands, etc.
2. One-stop management
The background function of the escort system is comprehensive, and all the settings of the platform can be completed in the background without entering other web pages, which is convenient and fast to operate.
3. A variety of operation modes
Wanyue escort system not only supports single-platform operation, but also supports multi-platform and multi-merchant operation, and helps you realize it in a variety of ways.
4. Order data management
The backend of the system can know the operation status including order status, account details, customer information, withdrawal records, etc.
Fourth, Wanyue escort system core technology
1. Quick response
Wanyue Technology’s independent research and development technology can realize rapid response to dispatch.
2. Big data intelligent dispatch
AI intelligent dispatch can achieve efficient dispatch and improve speed and efficiency.
3. Multi-threaded overall scheduling
Ensure that the escort staff does not drop the line, and cooperate with the rapid and flexible deployment of staff to improve the user experience.
4. Distributed computing technology
Precise positioning through GPS, real-time push of location information. Intelligently match orders, track the whole process, and ensure safety.
5. Wanyue Technology and Professional Services
1. Technical guidance
Professional technical team support to help customers easily avoid all kinds of technical problems.
2. Customized development
According to customer needs, the escort system can be designed and developed in a functional way, which is flexible and suitable for multiple scenarios.
3. Product iteration
More than 50 product upgrades and iterations are carried out every year, providing interface style, UI, system and function optimization services.
Sixth, the development process
1. Schematic design
(1) Establish a project team, (2) outline design, (3) prototype design, (4) interactive planning, and (5) prototype review
2. UI design
(1) Concept and creativity (2) Interaction improvement (3) Style design (4) UI review (5) Batch design
3. System development
(1) Front-end development, (2) Functional decomposition, (3) Database design, (4) Coding stage, (5) Back-end logic combing
4. System testing
(1) BUG modification (2) performance test (3) user experience test (4) security test (5) project review (6) project summary
5. On-line operation
(1) Preparation for launch, (2) Functional training, and (3) Data monitoring
6. After-sales service
(1) Regular return visit (2) BUG modification (3) Data backup (4) Troubleshooting (5) Q&A (6) Operation guidance
7. Product display
