With the development of the mobile Internet, the traditional medical industry is also constantly advancing with the times, to achieve “Internet + medical”, of which the online consultation applet is a good example, let’s understand the smart hospital system solution, the wisdom of the hospital system development is a tool that can combine the Internet and medical treatment, with the help of the online consultation applet, users can easily see a doctor at home without going out, and no longer need to go to the hospital to get a queue to get a number.
1. Client: It can be connected to the HIS system
1. Basic information: fill in the basic information of the patient, such as the patient’s nickname, name, gender, age, and medical history description;
2. Make an appointment with a doctor online: inquire about doctors, doctors’ pictures, names, professional titles, areas of expertise, customer evaluations/ratings, doctor profiles and other information inquiries by department; At the same time, you can choose a doctor to conduct an online consultation, or the doctor can inquire about the doctor’s online consultation time and make an appointment online;
3. Appointment notification: notification services such as successful appointment, failed appointment, time adjustment, etc.;
4. Online consultation: real-time communication of text and pictures;
5. Consultation results: After the consultation is completed, the doctor can submit consultation suggestions, such as going to the hospital as soon as possible, such as continuing observation, etc.;
6. Online scoring: After the completion of the patient’s consultation, the service can be evaluated and scored;
7. Online payment: For institutions that want to do paid consultations, users can also pay for consultations online, support WeChat payment, and Alipay payment can be determined according to different terminals;
8. Prescribing: After the live consultation is completed, the doctor can prescribe according to the patient’s situation, and the patient can check the prescription;
9. Electronic medical record: The system will resume the patient’s patient file before the consultation, and the results of each video consultation, consultation report, examination report, etc. will be recorded in the electronic medical record of the system to facilitate the use of follow-up consultation.
2. Doctor’s side: APP+PC side
1. Data statistics: the number of consultations, the number of services, the number of fans, etc
2. Order status: pending, in progress, and refunding.
3. Online prescription and prescription circulation
4. Online prescription: purchase drugs according to the condition
5. Fill in the case: fill in the patient’s symptoms
6. System message: consultation and communication with patients
7. Patient management: track and understand the patient’s condition
8. Consultation service setting: evaluation of consultation service
9. Withdrawal: The platform charges fees in the background
10. Personal information: fill in the doctor’s relevant information
There is also to pay attention to the function and experience when developing the Internet hospital system, medical care is an industry that people pay more attention to, so we should pay attention to the research and development from the perspective of user experience when developing the smart hospital system, so that the use of the system will be better, and the user’s experience will be better.