The online customer service system is independently deployed, does not require any authorization, is based on PHP and MySQL, can access any website and platform, can be used all the time after installation, unlimited customer service agents, no monthly fee. Attach detailed installation documentation and videos for easy use.
Easy to install
Unlimited Departments
Unlimited customer service
File sharing
Offer to invite a conversation
The operator is able to see the visitor’s IP address
Full translation support
The chat window can display the image and video directly by sending the URL link of the image or video
The widget shows the blacklist
geographical location
Automatic language switching
Widgets can be displayed in the bottom left/right corner or inline
Performance settings (user and chat refresh rate, maximum number of chat users)
Compatible with IE9!
Works with any PHP 5 and MySQL server
Offline message form
Mobile Support (Responsive Guest Widget)
Desktop notifications
Multiple agents chat with visitors
Clean and modern look
High-quality set of avatar images
Chat window with a collection of high-quality images
The initial “welcome” message after the guest logs in
The operator knows which page the guest is currently visiting!
The message view automatically updates its relative delivery time
Sound notifications (10 predefined sounds to choose from)
Conversation history with filtering
Widget color and text/language customization
Unlimited use – no monthly fees

Request:

PHP 5 or 7 (PDO supported),
MySQL 5。

Building Tutorial:
1. Pagoda liunx and win system, environment Apache 2.4.41 PHP5.6 or above
2. Create a database password under Site Settings
3. After uploading the source code, there is no need to modify the database information in the source code or import the database under decompression
4. After opening your domain name website, the installation page will be prompted, fill in the data information and background account password according to it, and then click to install the system
5. This system has a specific use of the mobile app with a tutorial in the app
6. Exclusive chat link for customer service: your domain name/php/app.php?widget-mobile

App tutorials
After the Android mobile APP customer service is installed
1. Open the mobile app;
2. Add a new server;
3. Use the code scanning function that comes with the APP;
4. Scan the “QR code in the background of the WEB management end of the online customer service system” to bind;
5. Give the server a name after successful binding (Chinese and English casually);
6. Click the Save button;
7. Click on the server to fill in the “login form” and start using the online customer service system;

php online customer service system/instant chat communication source code/mobile online customer service app/PHP Live Chat Pro插图

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Software Development

Source code, technical support, secondary development

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Q&A

Ordering Process

1. Automatic: After making an online payment, click the (Download) link to download the source code; 2. Manual: Contact the seller or the official to check if the template is consistent. Then, place an order and make payment online. The seller ships the goods, and both parties inspect and confirm that there are no issues. ICTcoder will then settle the payment for the seller. Note: Please ensure to place your order and make payment through ICTcoder. If you do not place your order and make payment through ICTcoder, and the seller sends fake source code or encounters any issues, ICTcoder will not assist in resolving them, nor can we guarantee your funds!

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Transactions and Disputes

1. Default transaction cycle for source code: The seller manually ships the goods within 1-3 days. The amount paid by the user will be held in escrow by ICTcoder until 7 days after the transaction is completed and both parties confirm that there are no issues. ICTcoder will then settle with the seller. In case of any disputes, ICTcoder will have staff to assist in handling until the dispute is resolved or a refund is made! If the buyer places an order and makes payment not through ICTcoder, any issues and disputes have nothing to do with ICTcoder, and ICTcoder will not be responsible for any liabilities!

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Matters needing attention

1. ICTcoder will permanently archive the transaction process between both parties and snapshots of the traded goods to ensure the authenticity, validity, and security of the transaction! 2. ICTcoder cannot guarantee services such as "permanent package updates" and "permanent technical support" after the merchant's commitment. Buyers are advised to identify these services on their own. If necessary, they can contact ICTcoder for assistance; 3. When both website demonstration and image demonstration exist in the source code, and the text descriptions of the website and images are inconsistent, the text description of the image shall prevail as the basis for dispute resolution (excluding special statements or agreements); 4. If there is no statement such as "no legal basis for refund" or similar content, any indication on the product that "once sold, no refunds will be supported" or other similar declarations shall be deemed invalid; 5. Before the buyer places an order and makes payment, the transaction details agreed upon by both parties via WhatsApp or email can also serve as the basis for dispute resolution (in case of any inconsistency between the agreement and the description of the conflict, the agreement shall prevail); 6. Since chat records and email records can serve as the basis for dispute resolution, both parties should only communicate with each other through the contact information left on the system when contacting each other, in order to prevent the other party from denying their own commitments. 7. Although the probability of disputes is low, it is essential to retain important information such as chat records, text messages, and email records, in case a dispute arises, so that ICTcoder can intervene quickly.

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ICTcoder reminds and declares

1. As a third-party intermediary platform, ICTcoder solely protects transaction security and the rights and interests of both buyers and sellers based on the transaction contract (product description, agreed content before the transaction); 2. For online trading projects not on the ICTcoder platform, any consequences are unrelated to this platform; regardless of the reason why the seller requests an offline transaction, please contact the administrator to report.

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