In the past two years, it has become more and more difficult to do physical stores, especially in the service industry, in order to continuously promote the development of many enterprises have carried out online business, the door-to-door service applet is a new model of the appointment service industry, the emergence of the appointment applet is convenient for users to make an appointment in advance, and realize the direct docking of users and service personnel, so what functions do we need to design when developing the door-to-door appointment applet software? I’ll explain it to you below.
1. Service classification; The homepage of the Mini Program displays the major categories of housekeeping services, such as cleaning services, maintenance services, moving, confinement services, laundry and shoe brushing, etc. There are sub-categories of services under each category, which is convenient for users to quickly find the services they want to book.
2. Housekeeping choice: Users can choose different housekeeping services according to their own needs, and there are clear job categories, projects, prices, times, locations, etc. on the housekeeping service applet, which can make the information obtained by users more detailed.
3. Online booking: When users need housekeeping services, they can book in advance, only need to open the applet to place an order, and there will be housekeeping staff to provide door-to-door service at the specified time, no need to queue, and they are not afraid of finding someone to help for a while.
4. Order payment: only need to pay when placing an order, regardless of time and place.
5. Online mall: product classification, product details introduction information, online purchase and other functions, which can deeply tap the needs of users, and is also convenient for customers to propose other services in the process of door-to-door service.
6. Information feedback: Through information feedback, service companies can understand the user’s evaluation of the service, and make reasonable adjustments according to the feedback, to provide users with more perfect housekeeping services, for the business, whether the feedback is good or bad, it is an improvement for itself.
7. Contact customer service: customer service phone and WeChat, so that users can contact human customer service when they have other needs to solve problems in a timely manner.
The door-to-door service applet system provides more and more convenience for users and businesses, making it more convenient for users to find the housekeeping service they want, improve the living standards of residents, and promote the development of the housekeeping service industry. The emergence of door-to-door service applets solves the problem of difficult and non-standard supervision in the domestic service industry.
